Outsourcing ICT In The Tesco Company

Outsourcing ICT In The Tesco Company This is a report about Tescos company ICT outsourcing, knowledge management and knowledge management systems. In the following paragraphs two questions are going to be answered and analyzed according to the information existing in Tescos case. Outsourcing ICT is quite commonly used by organizations as an approach to strategic management. Access the advantages and disadvantages that outsourcing can bring in developing effective uses of information systems in an organization such as Tesco. The great competition and the global economic crisis that organizations have to face nowadays, made Information Communications Technology outsourcing a really attractive management tool in order to cut expenses in non-core activities, specific in overheads of Information Technology departments. By deciding to outsource, there would be a lot of benefits but also a number of risks associated with it. It is important for a decision maker to be aware of the advantages and disadvantages of ICT outsourcing, before making the decision to outsource. Outsourcing ICT has to do with the whole existing information in the business field. It is about networks, web design, programming, online shops etc. Network services is the most common ICT services activity outsourced and outsourcers who do not comply with contract will badly influence the organizations process in a very risky way. The Technology of information and communication is growing fast and the vendor business has to be updated and synchronized with the era of 2010. So it would be far easier for them to sell their products and serving their customers in every possible way. Big organizations that have to deal with so many products from soap to bread it would be more difficult to take the risk and create their own Information and communication department from scratch and keep it upgraded while their whole process is running. The result of this difficulty in Tescos case is to outsource ICT specific functions to Trilogy Company. The advantages of outsourcing ICT in an organization such as Tesco. ICT is vital to Tesco. Every aspect of their operation is controlled or monitored by ICT stock, distribution, payroll, communication methods, and so on. ICT is essential to the running of a modern store. It is used for planning, monitoring, auditing and communicating between store operations. For example, when an item has its barcode read at the checkout, the system not only logs the price onto the till, but also logs the financial transaction between Tesco and the customer and the fact that the stock has been reduced by one item. This shows the integration of departments by using ICT. All stores are connected to the mainframe at Head Office via the Tesco Network. Another advantage of Outsourcing ICT from a business perspective is that organizations are realizing that owning and operating their own IT infrastructure no longer makes sense. The cost of that is much bigger and the results are never guaranteed. This coupled with the common resource lack make outsourcing a viable alternative. It is very important for organizations to adopt the right approach of outsourcing ICT in order to have benefits. The outsourced ICT selected company they are going to cooperate with, must follow certain organizations demands. First they have to manage well specific ICT functions in stages, to work with responsibility over review performance, to make adjustments and to support technically with experienced system engineers. The gained confidence and in-house acceptance by the organization as well a very good relationship and cooperation will give the best benefits in the organizations performance. With the right approach and the suitable outsourcing of ICT the organizations will manage to stay high at the competitive edge in the market. Serving the customers in the best way and surprising with new ways of purchasing their products (for ex. via online-shops), their loyalty will be kept and the margins will be increased. A big company like Tesco has many sub-stores, some in the same country and some abroad. The communication between them and the line the company sets everywhere should be well established. ICT helps in this area and it is the primary reason that chain branches use ICT. In summary outsourcing ICT for a company such as Tesco is important for increasing the ability to reach the goals of the company, reduce human risks, saving time, helping the company to stay competitive and minimize the operating costs. The Disadvantages of Outsourcing ICT in an organization such as Tesco. As it was already mentioned above, the outsourcing ICT has also disadvantages that raise the risk the company has to take. For example, at times, it is more cost-effective to conduct a particular business process, rather than outsourcing it, not that much in IT but maybe the companys upgrade wants are small and opposed to the ICT Companys big fees. When you begin to outsource your business processes, you might find it difficult to manage the offshore provider when compared to managing processes within your organization. In case, your outsource ICT service provider becomes bankrupt or goes out of business, your organization will have to transfer immediately the business processes in-house or find another outsourcing provider The employees in your organization might not like the idea of outsourcing your processes and they might express lack of interest or lack of quality at work. Also outsourcing can create potential redundancies for your organization because a lot of employees may lose their jobs. Your outsourcing provider might not be the right who is providing services for your organization. Also the quality of the service isnt always guaranteed, especially in low-price agreements. Since your provider might be catering the needs of several companies, there might be not be complete devotion to you and your company something that shouldnt happen if you own the ICT department. In outsourcing, you may lose control over the process that is outsourced and dont be able to fix something in time because you are not in charge of this field. Outsourcing, though cost-effective, might have hidden costs, such as the legal costs incurred while signing a contract between companies and you might also have to spend a lot of time and effort in getting the contract signed. There can be several disadvantages in outsourcing, such as, renewing contracts, misunderstanding of the contract, lack of communication, poor quality and delayed services amongst others. The disadvantages of outsourcing give to organizations an opportunity to think about what they are stepping into. However if you find a reliable outsourcing partner you probably wont face any of these disadvantages of outsourcing. Question 2 What do you understand by Knowledge management and knowledge management systems? Analyze how useful such a system could be to Tesco and why it is often difficult to persuade employees to use such systems. Knowledge Management refers to the process of collecting the gathered experience of a company or organization, whether it is in databases or documents, or even in the minds of executives of the company or organization and then share it and use it at those parts of the business that will provide the maximum contributory benefit. KM has been growing rapidly in the last years as a business model. More and more businesses and organizations have developed stores of knowledge related to customer service, product development, human resource management, etc. This fact also created new jobs related to knowledge management and made a necessity for the existence of knowledge management in a modern business and the need for trained managers to be responsible for the process. Nowadays fields like media, information, computer science, public policy and public health have started contributing to Knowledge Management research. Also non-profit organizations and huge companies have resources specific to internal Knowledge Management efforts, usually as a part of their business strategy, human resource management and information technology departments. There are many consulting companies that advice and provide strategy regarding KM to the organizations. For the better use of Knowledge Management the companies needed to use Knowledge Management Systems   mostly IT based systems that manage the knowledge in companies , gather it, storage it and sharing it as information. Such systems as Software tools, databases, networks, Internet access, worldwide communication etc. A KM system is needed to enable employees to have quick access to the organizations databases, sources of information, and solutions, this is mainly helping to encourage innovation and improve efficiency. When employees have the knowledge or information and are able to use it at the right time, relationships with customers, suppliers and dealers improve. These workers are able to make better decisions by using the information that their company gives them access to. How useful such a system could be to Tesco and why it is often difficult to persuade employees to use such systems. A Company like Tesco today has to gather the wisdom and knowledge as fast as they can. Share the results across the rest of their branches and at the same time continue to develop and share new knowledge. Tescos leaders know how serious is to let the knowledge flow within the organization. Tesco is consist of 220,000 human beings, which means that is necessary to make an environment that would help their staff feel motivated and valued with return the better service to their customers. Loyalty is basically driven by personal relationships and the employees are the face of the company when a customer enters a Tesco branch. From the results of the projects that have been taking place they realized that there were customers who were not experiencing warm and friendly service from Tesco and that internal levels of staff morale were suffering in reaction to increasingly ambitious cost and efficiency targets in stores. Trilogy (WhatIf, InterAction and Bridge consulting companies) was hired by Tesco to help transform the quality of its customer service and raise it to the market-leading standard. To reach the needs of Tescos millions of customers Trilogy developed the Living Service Programme. The main idea of this concept was to change for the best. It was also clear that its aim was the change of process and not the change of the people but by, with and for Tesco people. In many ways the Living Service Programme is Tescos recognition, through committed investment of time and money. Among the projects significant intangible benefits is the widely noted enhancement in the quality of dialogue and communication within stores. Staffs report that the them and us culture is practically a thing of the past, with deep effects on the work climate and employee attitudes to the company. The programme was designed to improve commitment bottom-up as well top-down in the organization and this needed to be clear to avoid the misunderstandings. It was undertaken by 660 stores in 26 weeks, in this period the staff trained to provide excellent service and cooperation with the other employees and also using the knowledge/information when needed. The usefulness of LSProgramme was obvious to the head managers of Tesco and the Trilogy Company but from the employees there was skepticism. People often feel vulnerable to the importation of techniques that may appear to criticize their behavior, values, and styles of interaction. Also Initiatives with really innovative attributes may be treated with suspicion if they come from the organizations leadership because their apparent oddity can be interpreted as a failure to understand the day to day reality of the business. One of the key enemies of change is the perception that change is being imposed by one group upon another. Tesco managed to redirect the evolution of its culture in a way that keyed into its employees beliefs and motivations while focusing faithfully on the needs of its customers. This was a project in which the personal became the practical: a case of cultural change carried out at the human scale, person by person, and action by action.

The Effect of Different Colored Light on Plant Growth

In the future, I would put different types of plants underneath the same color of cellophane to see if the light had the same effect that it did on the pole mean plants. I would also weigh the plants to find out their overall mass. I would also find out how much sugar is being produced by photosynthesis Cellophane is a thin, transparent sheet made of regenerated cellulose. Its low permeability to air, oils, greases and bacteria makes it useful for food packaging. It's clear, it's handy, and it's wrapped around my candy.The cellophane wrap is one of the most versatile discoveries of the sass. Intended to be a protective textile, the cellophane has since found application in many Industries as a packaging material and as a semi-permeable film. Many people mistake cellophane for plastic. The truth Is the two materials are of completely different composition. Plastic Is a synthetic or semi-synthetic polymer. In contrast, cellophane is a sheet of regenerated cellulose. The only thing that cellophane and plastic have in common is that both materials are usually made into transparent sheets.Uses for cellophane One of the earliest applications for cellophane wrap is for packaging and storage of food products. This specific function of the cellophane remains to this day, even though some Industries have turned to plastic for the same purpose. Nevertheless, the use of cellophane as a packaging material extends beyond food products. Almost all consumer products are able to utilize cellophane for packaging. I nerve are various toner applications Tort cellophane. Oneself tapes, sun as 3 Scotch tape, use cellophane as a base for their products. There are those who use printed cellophane for gift wrapping.Cellophane is also used as a semi-permeable barrier for battery cells. Beauty spas employ cellophane wrap for hair and cellulite treatments. In the realm of medicine, cellophane is also used as semi-permeable tubing for dialysis. With such an impressive track record, people will continue to utilize cellophane as an important material for industry. Article Source: http://Centralizes. Com/4264429 How is it made? Unlike the man-made polymers in plastics, which are largely derived from petroleum, cellophane is a natural polymer made from cellulose, a component of plants and trees.Cellophane is not made from rainforest's trees, but rather from trees farmed and harvested specifically for cellophane production. Cellophane is made by digesting wood and cotton pulps in a series of chemical baths that remove impurities ND break the long fiber chains in this raw material. Regenerated as a clear, shiny film, with plasticizing chemicals added for flexibility, cellophane is still comprised largely of crystalline cellulose molecules. This means that it can be broken down by micro-organisms in the soil Just as leaves and plants are. Is it earth-friendly?Cellulose belongs to a class of compounds known in organic chemistry as carbohydrates. The base unit of cellulose is the glucose molecule. Thousands of these glucose molecules are brought together in the plant growth cycle to form long Haines, termed cellulose. These chains are in turn broken down in the production process to form cellulose film used in either an uncoated or coated form in packaging. When buried, uncoated cellulose film is generally found to degrade within 10 to 30 days; PAID-coated film is found to degrade in 90 to 120 days and nitrocellulose- coated cellulose is found to degrade in 60 to 90 days.Tests have shown that the average total time for complete bio-degradation of cellulose film is from 28 to 60 days for uncoated products, and from 80 to 120 days for coated cellulose products. In lake eater, the rate of bio-degradation is 10 days for uncoated film and 30 days for coated cellulose film. Even materials which are thought of as highly degradable, like paper and green leaves, take longer to degrade than cellulose film products. Conversely, plastics, polyvinyl chloride, polyth ene, polyethylene transliterate, and oriented- polypropylene show almost no sign of degradation after long periods of burial.I Introduction Peachy (Brassier ARPA L. C.v. group Pack Choc') is an erect, biennial herb, cultivate as an annual auto 1 30 m tall In vegetative I Stage. Ovate leaves are ranged spirally and spreading. The petioles are enlarged and grow upright forming a subliminally bundle. I luminescence is a raceme with pale yellow flowers. Seeds are 1 mm in diameter and are reddish to blackish brown in color. I Uses and Nutritional Value I Peachy is used mainly for its immature, but fully expanded tender leaves. The succulent petioles are often the preferred part. It I list used as main ingredient for soup and stir-fried dishes.

A Free Man By Thomas Jefferson And Sally Hemings - 1612 Words

Imagine living a life in slavery, where you have a limited freedom and society constantly looks down on you. If you had the opportunity to be a free man, would you take it or would you come running back to becoming a slave? Two of Thomas Jefferson’s slaves, James Hemings and Sally Hemings had to make this decision in 1789. James and Sally are part of a family that held various high positions at Monticello, Jefferson’s plantation. Martha Jefferson, Jefferson’s wife, was step-siblings with James and Sally. When Jefferson was called to be the U.S. minister in France, he called upon James to come with him to serve as his servant. Two years later, Sally followed accompanying Jefferson’s youngest daughter, Polly to France. While in France, James and Sally were considered free due to the â€Å"Freedom Principle.† This states that any slave who sets foot in France is now considered a free man. Jefferson chose James specifically to come with him to France b ecause he knew that James wanted to be chef and France was the perfect place to enhance his culinary skills. Not only did Jefferson pay for James’ training but he also gave James a salary that was more than the average salary of anyone in his profession. There are those who believe that James’ loyalty to Jefferson was a valid reason to stay; however, I believe James unwisely chose to leave behind the booming city of Paris and his personal freedom. This paper will explore the factors that James considered to make his decision. First, IShow MoreRelatedThe Relationship Between Thomas Jefferson And Sally Hemings1057 Words   |  5 PagesThomas Jefferson is an outstanding man. He already is a lawyer, politician, plantation owner, philosopher, and inventor when the United States just recently declares independence from England. Despite this, is there any conspiracy surrounding this great man? Why yes there is one for him. One of the most divisive rumor in the United States is between Thomas Jefferson and Sally Hemmings. The question do Jefferson fathered Sally Hemmings children? is the main question of this rumor up to until DNARead MoreThe Relationship Of Thomas Jefferson And The Declaration Of Independence1563 Words   |  7 PagesJefferson was a founding father who created the Declaration of Independence and he was hypocritical when it came to his ideas of freedom about slaves in America. Thomas Jefferson didn’t grant African American slaves their rights when he wrote the Declaration of Independence. He owned slaves on his plantation which goes against the American freedoms that he wrote about in the Declaration. Jeffersons personal relationships with his slaves affected the way that he viewed African Americans. ThomasRead MoreEssay on Thomas Jefferson: Hero or Hypocrite?1423 Words   |  6 Pages3rd president and member of the original founding fathers, Thomas Jefferson. While most Americans view Thomas Jefferson as an upstanding and honorable man, he was plagued with the moral contradiction of having fathered children with one of his slaves Sally Heming’s and as a result spurred a great deal of controversy. As a result of his action’s Jefferson’s virtuous demeanor is questioned and shows how hypocritical he is. Peter Jefferson, a planter turned legislature in the Virginia House of BurgessesRead MoreThe Life Of Thomas Jeffersons Most Trusted Servants1651 Words   |  7 Pages Among the hundreds of slaves at Monticello resided James Hemings, a young man who, through his renown family and unique skills, became one of Thomas Jefferson s most trusted servants. Son of Elizabeth Hemings, a half African, half European slave, and John Wayles, Jefferson s Father-in-Law, James was a half brother of Martha Jefferson. James and his direct siblings, although considered to be black based on the ethnicity of their mother, were actually only one fourth African, with the remainingRead MoreThomas Jefferson Was Not A Successful President1827 Words   |  8 PagesThomas Jefferson was not a successful President and was an even less successful friend. Jefferson treated both his mistress Sally Hemings and his once dear friend Abigail Adams very poorly. It was because of this that both of these women grew a deep rooted hatred for the man. Sally Hemings and Abigail Adams killed Thomas Jefferson because of the way he these women and their loved ones as well as how he felt towards women and African Americans. Sally Hemings was born in 1773 in Virginia to ElizabethRead MoreEssay on Thomas Jefferson: A Controversial Man1785 Words   |  8 Pages Most people only know Thomas Jefferson as the third President of the United States but he was much more than that. Thomas Jefferson was a very controversial man. From his work as a Founding Father to the mysteries of his personal life, Americans continue to find him to be very intriguing. He challenged the way the government was run previously by the first two presidents and became an advocate for the people. This paper talks about Jefferson’s role as a leader during the creation of theRead MoreEssay William Wells Brown and the Jefferson and Hemings Scandal1773 Words   |  8 PagesWilliam Wells Brown and the Jefferson and Hemings Scandal William Wells Brown wrote Clotel or The Presidents Daughter, a (fiction) novel based on the rumors surrounding Thomas Jeffersons affair with Sally Hemings, his slave. Brown learned of the scandal while working in several antislavery activities following his escape from slavery in 1834. Brown wanted not only to improve the social status of blacks and to support abolition through his writing, but also to encourage his readers toRead MoreThe State Of Virginia By Thomas Jefferson1277 Words   |  6 PagesThomas Jefferson created two facades when it came to racism and slavery. Thomas Jefferson had a personal history with slavery and owning a plantation, but in certain instances he appeared to support equality like in his letter to Benjamin Banneker. Different texts like Notes on the State of Virginia by Thomas Jefferson with the related documents edited by David Waldstreicher, and Banneker and Jefferson Letter Exchange are examples of the hypocrisy committed by Jefferson. This conne cts to modern dayRead MoreThomas Jefferson s Influence On Modern Day Democracy1616 Words   |  7 PagesThomas Jefferson’s Influence on Modern Day Democracy and Racism Thomas Jefferson created two facades when it came to racism and slavery. Thomas Jefferson had a personal history with slavery and owning a plantation, but in certain instances he appeared to support equality like in his letter to Benjamin Banneker. Different texts like Notes on the State of Virginia by Thomas Jefferson with the related documents edited by David Waldstreicher, and Banneker and Jefferson Letter Exchange are examples ofRead MoreEssay on Interrogation of Freedom1785 Words   |  8 Pagesor state of being free as the absence of necessity, coercion, or constraint in choice or action.† Both are occasions of freedom, but when examining liberty, it can take numerous forms depending upon the source. Independence for a child may be that they no longer have to hold their mother’s hand or be under their parents’ rule. In particularly the mid 1700’s, freedom for a white land-owning male and an African-American slave were two utterly different ideas. Thomas Jefferson, the author of the

Essay about Mental Rehearsal Key to Improving Athlete...

â€Å"Physical repetition alone will not get the job done in mastering a skill and taking an athlete or team to the next level; imagery is equally, if not more important.† (Mallett). Many people believe that although the sport is played with the body, it is won by the mind. Not surprisingly sport performers increasingly turn to psychology in an effort to gain a winning edge over their rivals. In this sense, mental imagery, or the ability to represent the minds information that is not currently being perceived, is widely used by athletes to enhance their performance in competition. (Moran). Many sports such as golf, tennis, and swimming, not only require physical skills, but also a strong mental game. Most coaches say that sports are only 10%†¦show more content†¦Ã¢â‚¬Å"†¦-if you really believe that the things you say to yourself, plus the images you hold in your head, have little to do with how events play out-it may explain why success has eluded you,† (Gr eene, 64). The perspective an athlete places on his or her mental imagery determines the success they have in reaching their goals. â€Å"What you feel about yourself and your prospects, what you tell yourself, and what you expect are what determines outcome. Program into your subconscious right actions,† (Greene, 84). Placing positive thoughts and images into the mind of an athlete will result in positive images and actions during performance. However, if athletes allow negative images to cloud their mind during their visualization or physical training, only negative results will show through. An athlete cannot go into his or her practice or competition with any thoughts in their head; positive thoughts and images have to fill their minds for the desired and successful outcome to shine through. An athlete needs a positive perspective for positive results. While positive and effective mental imagery is key to successfully achieving desired goals, there is not one way of implementing this visualization. Just as routine physical training is important, the same goes for an athlete’s mental training. An athlete must mentally rehearse the images to be as real as possible while remaining relaxed and focused, just as they would in a practice, (Kaye). However, athletes for a particularShow MoreRelatedCharacteristics And Developing A Performance Profile For A Loose Forward Postion At Club Level1635 Words   |  7 PagesLocke, 2012). This paper will focus on identifying important characteristics and developing a performance profile for a Loose Forward postion at club level. Performance Profiling The performance profile was developed by Butler (1989) and was based upon Kelly’s (1991) personal construct theory (Nicholls, 2014). Performance profiling helps to aid in identifying an appropriate intervention, to maximise athletes’ motivation and adherence to a program and to monitor any changes over time (Mackenzie, 2003)Read MoreSport Psychology: Analysis of Psychological Skills Training models with particular reference to Thomass (1990) model for performance enhancement.2092 Words   |  9 Pagesprofile of the successful athlete. Within the psychological framework attempts, to determine the ideal athletic personality have only been marginally successful (Morgan 1980, in White, 1993). One of the categories observed in order to understand and move towards the ideal athletic personality is that of Psychological Skills Training (PST), It is contended that mental skills training is a significant part of sport psychology and is of particular importance to athletes and c oaches (Rushall, 1995Read MoreStudy Habits and the Academic Performance of the Pupils.7856 Words   |  32 Pagesacquire the desired knowledge to develop positive values, critical thinking, attitudes and skills. Effective study skills and strategies opportunities to approach learning tasks systematically and independently. Practicing good study habits is the key to becoming smarter and achieving success in school. Paivio (2000) noted that habits of study, which are formed in school have greater significance and students must realize the need to acquire these effective study habits. Effective studyingRead MoreImpooving Employee Performance72019 Words   |  289 PagesIMPROVING EMPLOYEE PERFORMANCE THROUGH APPRAISAL AND COACHING Second Edition IMPROVING EMPLOYEE PERFORMANCE THROUGH APPRAISAL AND COACHING Second Edition Donald L. Kirkpatrick Foreword by Dick Grote American Management Association New York †¢ Atlanta †¢ Brussels †¢ Chicago †¢ Mexico City †¢ San Francisco Shanghai †¢ Tokyo †¢ Toronto †¢ Washington, D.C. Special discounts on bulk quantities of AMACOM books are available to corporations, professional associationsRead MoreDeveloping Management Skills404131 Words   |  1617 Pages8 What Are Management Skills? 9 Improving Management Skills 12 An Approach to Skill Development 13 Leadership and Management 16 Contents of the Book 18 Organization of the Book 19 Practice and Application 21 Diversity and Individual Differences 21 Summary 23 SUPPLEMENTARY MATERIAL 24 Diagnostic Survey and Exercises 24 Personal Assessment of Management Skills (PAMS) 24 What Does It Take to Be an Effective Manager? 28 SSS Software In-Basket Exercise 30 SCORING KEY AND COMPARISON DATA 42 PersonalRead MoreOrganisational Theory230255 Words   |  922 Pagesresource to address the dynamics between theory and practice. Dr Susanne Tietze, Bradford University, UK The key to success for managers is not only to be result oriented but also to be wise in their decision making. This requires that they have a deeper than superficial understanding of management and organization issues. McAuley et al. helps student and managers understand organizational performance without having to go through extensive reading. It deepens their understanding of issues with which theyRead More1000 Word Essay85965 Words   |  344 Pagespay, career, or Submission to, or rejection of, such conduct by a person is used as a basis for career or employment decisions affectin g that person, or Such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance or creates an intimidating, hostile, or offensive working environment. 2. Any person in a supervisory or command position who uses or condones implicit or explicit sexual behavior to control, influence, or affect the career, pay, or job of a Soldier